Hiring for government and the public sector
In the public sector every decision leaves a trace and answers to citizens. The hiring challenge is to add people who serve the public with patience and handle resources and information with integrity.
From an industry risk to a better-supported decision
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Industry risk
Demanding public service, regulated processes, handling of citizens' sensitive information, and exposure to oversight. A bad hire means poor service, process errors, or integrity issues. In an interview it's hard to see who holds onto ethics and patience as pressure and volume rise.
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Signals to assess
Good treatment and patience in high-volume public service. Adherence to processes and regulations. Care and confidentiality in handling citizens' information. Ethical consistency in the use of public resources.
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Suggested assessments
Competencias Éticas y de Integridad, Orientación al Cliente y Servicio, Competencias de Gestión de Información, Integridad
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Output
Ranking and comparable report to prioritize and prepare the interview.
Suggested assessments for this sector
Typical roles in the sector
Each role assesses different things. We show you what to combine and why.
Administrative analyst (public sector)
Rigorous information management, adherence to procedure, integrity given the public nature and Excel handling.
Assess administrative analyst (public sector) →Program coordinator (public sector)
Leadership, resource and project management, integrity with public funds and communication with stakeholders.
Assess program coordinator (public sector) →Public Procurement Officer
Ethics and integrity, information management, basic financial knowledge and organization of regulated processes.
Assess public procurement officer →Public Service Officer
Service orientation, emotional self-control, communication and adherence to the process.
Assess public service officer →Administrative Manager (public sector)
Leadership within constraints, resource management, reinforced integrity and communication.
Assess administrative manager (public sector) →Citizen Information Management Professional
Rigorous information management, integrity with personal data, critical thinking and command of digital tools.
Assess citizen information management professional →