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Management and Organization

A family of 11 competencies. Kokoro can combine several of them into an assessment tailored to the role, to build a comparable signal before interviewing.

• Commitment to work quality

  Measures the capacity to demonstrate consistent dedication to quality, ensuring work is flawless and rigorously well done. It looks at the focus on maintaining high standards in deliverables and the commitment to follow through on actions that lead to satisfactory results.

• Quality control

  Measures the ability to ensure quality standards in products or services. It looks at competence in inspections, testing, analysis, and identifying and solving problems. It also examines the application of techniques such as statistical control, audits and corrective/preventive actions.

• Team coordination

  Measures the capacity to lead and coordinate teams effectively. It looks at the ability to foster collaboration, communication, synergy and the coordination of tasks. The results identify strengths and areas for improvement in team coordination, serving as a basis for development, training, or decisions in selection and promotion processes.

• Operations management

  Measures the ability to plan, organize and optimize an organization operational processes. It looks at resource management, quality, adaptability to change and the capacity to identify areas for improvement in the operational flow.

• Project management

  Measures skill in operations management, focusing on the capacity to handle operational details with a strategic perspective. It looks at leadership, team motivation, decision-making under pressure, problem solving and negotiation skills.

• Risk management

  Measures skill in identifying, analyzing, mitigating and controlling workplace risks. The assessment looks at risk awareness, proper assessment, the implementation of preventive and corrective measures, and constant monitoring.

• Task management

  Measures skill in time management, setting priorities, adapting to interruptions and meeting deadlines. The assessment looks at organization, task prioritization, handling distractions and avoiding procrastination.

• Time management

  Measures the capacity to manage time efficiently. It looks at skills to organize, plan and prioritize tasks, and meet deadlines. The assessment examines how goals are set, time is allocated, tasks are prioritized and distractions are handled. It also considers the use of time-management tools and techniques.

• Resource organization

  Measures the ability to make decisions based on resource availability and constraints, considering factors such as time, budget, people and materials. The capacity to anticipate problems, adapt to the unexpected and find efficient solutions is also essential to this assessment. The results offer a clear view of competence in organizing and managing resources, supporting decisions in selection, promotion or professional development.

• Planning and scheduling

  Measures skills in organization, goal setting and managing time and resources. It looks at the capacity to build plans, prioritize, sequence activities and adapt to the unexpected. Its aim is to determine aptitude for roles that require effective management of time, resources and tasks.

• Effective prioritization

  Measures the ability to manage time efficiently and set priorities at work. The effective prioritization assessment looks at the capacity to identify crucial tasks, allocate resources and organize time optimally to reach goals.