Role
Real estate sales assistant
The hiring challenge
They sustain the operation behind the executives: schedule viewings, prepare documents and follow up; in an interview it is hard to see whether they combine the order so nothing falls through with the good treatment when handling queries from interested clients.
What to assess
Organization and information management, customer orientation, communication and Excel handling.
How we build the mix
In this role the central filter is not the cognitive side, but disposition, the way people relate and self-control. The mix is built by prioritizing the role's competencies.
Related competencies confirm that this capable person can perform the specific functions of the role well, not just reason in the abstract.
A technical assessment (your own or digitized) verifies they can use the tools of the role. Or, as an alternative, DISC to learn the behavioral profile for the role.
Suggested assessment mix for real estate sales assistant
7 assessments · variable time. Suggested guide: adjust it to your process.
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Helps observe order, prioritization and follow-through under workload.
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Helps observe order and care when handling and safeguarding the role's information.
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Helps observe customer orientation and the quality of service.
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Helps observe clarity when communicating and the quality of dealings with others.
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Helps observe orientation toward commercial results and understanding of the business.
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Helps observe how quickly they adapt to new processes, tools and contexts of the role.
- 7 Excel
Client follow-up and scheduling are supported by spreadsheets.
ⓘ The exact mix and its fit are tuned by Kokoro with you. This mix is a guide, not a closed recipe.