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Role

Insurance Sales Supervisor

The hiring challenge

Promoting the best salesperson to supervisor is the classic mistake: selling well is not the same as teaching others to sell or sustaining a team through long cycles with constant rejection. The supervisor must develop the sales force, not close deals themselves, and uphold standards of honest selling that prevent waves of complaints.

What to assess

Leadership and team development skills, commercial orientation, and the ability to sustain ethical selling standards across the team.

How we build the mix

1 · Learning ability

A person with higher cognitive ability tends to learn faster, reason better and adapt to new problems. For this role it is a good base for the mix.

2 · 6 to 8 role competencies

Related competencies confirm that this capable person can perform the specific functions of the role well, not just reason in the abstract.

3 · Technical or DISC

A technical assessment (your own or digitized) verifies they can use the tools of the role. Or, as an alternative, DISC to learn the behavioral profile for the role.

Suggested assessment mix for insurance sales supervisor

9 assessments · variable time. Suggested guide: adjust it to your process.

  1. a faster grasp of the role and better resolution of management problems that weren't part of their previous role

  2. Helps observe how they lead and develop the team in their charge.

  3. Helps observe the leadership style and the influence over the team.

  4. Helps observe orientation toward commercial results and understanding of the business.

  5. Helps observe clarity when communicating and the quality of interaction with others.

  6. Helps observe the ability to plan resources, deadlines, and project progress.

  7. Helps observe signals of probity in a role with access to money or sensitive information.

  8. adds signal on the leadership and team-development style

  9. accountable for the team not engaging in misleading sales that expose the company

ⓘ The exact mix and its fit are tuned by Kokoro with you. This mix is a guide, not a closed recipe.

How an assessment for this role is built

Kokoro combines different signals so the result is comparable and useful before interviewing.

Cognitive ability

A base for reasoning, learning and solving new problems.

Role competencies

Behavioral signals related to the expected performance.

Technical or tool

Practical command when the role calls for it.

Integrity and judgment

Care in roles with sensitive information or critical decisions.

Comparable report

Ranking, strengths and notes to prepare the interview.

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